Airtel Africa is more than just a telecommunications company; it is one of the largest and most influential network providers across the continent. Operating in 14 African countries, including Nigeria, Kenya, Uganda, Rwanda, Tanzania, Zambia, and more, Airtel has become a vital driver of digital transformation. With over 150 million subscribers, the company is bridging gaps in connectivity, expanding mobile money services, and empowering communities with access to reliable communication and internet solutions.
The reach of Airtel Africa goes beyond phone calls and data. Through Airtel Money, millions of Africans now have access to financial services that were once out of reach. Its investments in education, healthcare, and entrepreneurship also show a deep commitment to social impact and sustainable development. For many Africans, Airtel isn’t just a network; it’s an enabler of growth, inclusion, and opportunity.
Working with Airtel Africa means stepping into an international career environment where innovation, diversity, and collaboration thrive. Employees are exposed to challenging projects, cutting-edge technology, and the chance to make an impact that goes beyond one country’s borders. Whether you’re looking to grow in sales, marketing, technology, finance, or customer service, Airtel Africa offers a broad platform for professionals across the continent.
IT, SME, Sales & Distribution – Nigeria
Responsibilities
- Process and policy design and reengineering, design SOPs (Standard Operating Procedures) and check sheets, monitor and report process performance KPIs
- Create interface & co-ordination to ensure compliance with policies, processes and procedures for the OPCO.
- Constantly engage with the Technology Functions (Networks & IT at Group and OpCo) to align the processes and closure of all open issues
- Act as the primary expert and advisor for all sales and distribution applications, ensuring alignment with business goals and industry best practices.
- Stay up-to-date on emerging trends and technologies in sales and distribution applications within the telecommunications sector, including omni-channel strategies, analytics, and partner integrations.
- Identify and drive projects for assigned function, both Business and Customer Impacting and revenue/cost-impacting, and Mentoring Project Teams, using lean and six sigma tools.
Qualifications
- Bachelors/Masters degree in computer science, systems analysis or a related study.
- 5-7 years of work experience on BSS/OSS design and delivery.
- Experience working in multi-vendor managed service IT operating model.
- Proven expertise in sales and distribution application landscapes (CRM, order management, distribution management, inventory, channel/partner management).
- Hands-on experience configuring and optimising leading sales and distribution software processes.
- Strong understanding of sales processes, distribution channel models (direct/indirect, online, partner), and industry best practices
- Experience in systems integration, API management, data migration, and analytics.
- Strong analytical and problem solving skills
Airtel Money Legal & Regulatory Manager – Kenya
Responsibilities
- Drive the Internal Audit plan and effectively coordinate with external partners to ensure execution
- Supporting the Compliance Manager in obtaining all relevant licences, authorizations, services (products and tariff) approvals as per the law and regulations.
- Preparation and submission of quarterly and annual compliance reports to the Communications Authority and other relevant government authorities as may be required.
- Review of new and proposed legislation, advice on its impact on the Airtel money activities.
- Support in engagement activities with (including without limitation) the Communications Authority, the Central Bank of Kenya, Financial Reporting Center and the Unclaimed Assets Authority.
- Prepares and submits monthly and quarterly reports to general management level and highlights significant events promptly.
Qualifications
- Law Degree and an Advocate of the High Court of Kenya. A master’s degree in law, business or economics is an added advantage.
- A Certified Public Secretary (CPS(K)) with a valid certificate of good standing
- Excellent knowledge of laws and regulations applicable to a telecommunications company.
- Strong work ethics with a positive “get it done” attitude.
- Good organization skills with exceptional attention to detail.
- Good interpersonal and communication skills with a team-focused attitude.
- Confident, voracious reader with an analytical mind, a desire to excel and a passion for legal work and the telecommunications industry.
EBB Regional Sales Lead – Tanzania
Responsibilities
- Manage direct sales channels for the sale.
- Ensure recharge availability for the 5G & Fixed Wireless Access devices (FWA) within assigned demarcation(s).
- Identify and formulate sales strategies to help drive gross addition device sales for the region.
- Sales and Distribution
- Drive HBB distribution.
- Drive sales to ensure sales targets are met.
- Ensure installation SLAs are met within assigned geographical demarcation.
- Collaborate with sales supervisors and cross functional leaders and peers to develop sales targets and strategies in to drive sales in assigned market or area.
- Ensure regional outlets are productive.
- Customer Complaint Resolution
- Resolve customer complaints in collaboration with relevant stakeholders where applicable.
- Address staffing or manpower problems and other issues that may interfere with efficient sales operations.
Qualifications
- Bachelor of Business Administration or any equivalent qualification.
- Minimum 5 years’ experience in sales in Corporate & SME
- 2 years of in-depth Sales and Marketing experience in the telecom/Devices selling/Corporate Sales/ Satellite TV industries or other related fields.
- At least 2 years at a middle management level handling independent businesses.
- Category Understanding – Understanding the competition landscape within the OPCO – players, the market size, regulations, technologies used devices offered, spectrum used etc.
Head Brand and Communication – Uganda
Responsibilities
To deliver the Annual Operating Plan objectives by supporting the sales and marketing functions through developing, executing customer/result driven communication strategy, in line with the overall brand/business strategy;
- Developing, executing and protecting customer brand love.
- Prioritizing and focusing on high revenue, high awareness activities to ensure optimal trial and subsequent usage of the airtel brand.
- Ensure optimum brand awareness through achieving target share of Voice.
- Drive credible and positive take-out from all brand related communication.
- Relate all brand communication to the Airtel brand identity and philosophy i.e. comply with airtel corporate identity.
- Create and drive new unique communication channels
- Benchmark airtel brand communication initiatives positively against competition
- Developing relevant, clear & easy to understand communication that drives consumers to make Airtel their first choice.
- Manage the creative direction of local communication initiatives to be in line with the brand guidelines.
Qualifications
- MBA in Business Administration, Marketing, Mass Communication or related discipline.
- Post Graduate Diploma in Mass Communication or MBA in Marketing.
- Professional Qualifications in advertising, Marketing & Communication will be an added advantage.
- 8-10 years of work experience in similar industry / organization; some work experience in advertising agency will be an added advantage.
- A minimum of 3 years in Management role.
- Strong Creative Judgment and Critical Thinking Ability.
- Influential & Interpersonal Skills and Social Perspectives.
- Entrepreneurial ability.
- Strong communication – oral and writing skills.
Head PMO (Project/Change Management & Governance) – Nigeria
Responsibilities
- Responsible for the management of Engineering project portfolio
- Track the delivery – ensure all project delivery milestones are met
- Project stakeholder management, proactive monitoring and escalation
- Manage all key dependencies and risks on the project delivery proactively
- Ensure alignment on Engineering Projects and ensure delivery is accurate and useful
- Ensuring Business Value creation through Business/Enterprise application effectiveness, simplifying customer experience and efficient deliveries.
- Identify all key dependencies and risks – and know to manage them.
Qualifications
- MSc/ bachelor’s degree in computer science, systems analysis or a related study.
- 10-15 years of work experience on project management with relevant experience in Telecommunications/Financial Services/Fintech/Information Technology sectors.
- Have deep understanding of the Telco IT domain as well as architecture understanding for IT applications in a telecom environment.
- Have expertise in managing Enterprise, Pre-paid, Post-paid, VAS and Mobile Money related applications.
- Have a clear understanding of what is needed to deliver Application automation and simplification related projects.
Responsibilities
- To achieve revenue target within state/area
- POS Management
- Channel branding and visibility
- Distribution Infrastructure
- Industry Awareness/Competition Intelligence
- To ensure Aggregators promptly make fund available to all Agents under their network and ensure zero float balance of all Agents
- Drive minimum of 15 transaction counts per Agent per day
- Constantly identify opportunities for increasing quality Aggregator base within the region
- Take full custody of all POS devices assigned to the region
- Responsible for assigning POS devices to aggregators based on qualifying criteria
Qualifications
- A first degree in any discipline.
- A Master’s Degree would be an added advantage
- Experience in the Fintech Space would be an advantage.
- 3years of commercial/ business management experience and 1 – 2 years of relevant experience in POS Management
- Team leadership experience
- Computer literacy
- Sales knowledge
- Product/ Service development & management
- Interpersonal skills
- Customer orientation
Pro Tip for Applicants
When applying for Airtel Africa vacancies, always tailor your CV to the specific country and role you’re targeting. Employers want to see not just your qualifications, but also your cultural adaptability, leadership skills, and ability to work across borders. If you’ve had experience in multinational settings, digital transformation projects, or community-focused initiatives, highlight that strongly. It shows you can thrive in Airtel’s diverse and fast-paced work environment.
For professionals seeking a career in a dynamic and forward-thinking organization, Airtel offers an environment that values innovation, teamwork, and personal growth. Keep an eye on the latest vacancies on Airtel’s Official Career Page.
