MTN Group is one of Africa’s largest telecommunications companies and a major player in emerging markets across Africa and the Middle East. Founded in 1994 and headquartered in South Africa, MTN operates in multiple countries, serving hundreds of millions of subscribers with voice, data, fintech, enterprise, and digital services. In Nigeria, MTN Nigeria Communications Plc is the country’s largest mobile network operator by subscriber base and a key contributor to the digital economy, supporting connectivity, innovation, and financial inclusion.
MTN vacancies typically cut across technical, commercial, corporate, and digital roles. While specific openings vary by country and business needs, the roles below represent positions MTN frequently recruits for across Nigeria and other locations.
Manager – Corporate Accounts, Commercial
Responsibilities:
- Serve as the primary contact for assigned corporate accounts and build strong stakeholder relationships.
- Conduct regular account reviews to identify client needs, usage trends, and growth opportunities.
- Ensure timely resolution of issues and escalations while maintaining compliance with policies and regulations.
- Drive revenue, retention, and growth through upsell, cross-sell, and renewal strategies.
- Develop account plans aligned with business objectives and monitor product adoption and performance.
- Understand client business models to propose tailored solutions and communicate new offerings.
- Collaborate with internal teams (Sales, Product, Operations, Finance, Risk) to deliver solutions and meet expectations.
- Provide insights to product teams on client requirements and market trends.
Qualifications:
- Bachelor’s degree in Business, Marketing, Finance, or related field
- Relevant Postgraduate education is an advantage
- 10 – 13 years’ experience in corporate account management, B2B sales, enterprise solutions, or relationship management.
- Experience in fintech, telecom, banking, or technology environments is an added advantage.
- Strong understanding of corporate sales cycles, client onboarding, and contract management
- Strong knowledge of B2B solutions, digital products, and enterprise service delivery
- Excellent presentation and negotiation skills
- Proficiency in CRM tools
Personal Assistant – Chief Digital Officer.Digital
Responsibilities:
- Act as the point of contact to the Executive, handling and distributing confidential mails, telephone calls, faxes, etc.
- Develop and maintain an efficient documentation and filing (electronic and hard) process.
- Manage sensitive matters and information regarding peculiar issues within the department.
- Co-ordinate and manage Executive calendars, travel arrangements and schedules, negotiating potential conflicts and determining feasible alternatives.
- Perform a diversity of secretarial and administrative support activities, including composing memos and correspondences, compiling reports, creating spreadsheets and manipulating spreadsheet data.
- Cross-examine documents for the Exec’s review to ensure quality control and compliance with MTNN policies.
- Collate monthly activity reports from the different units within the assigned department for the Exec’s review.
Qualifications:
- First degree in any related discipline
- Fluent in English
- Experience working in a medium organisation.
Manager – Regional Sales West .Sales and Distribution
Responsibilities:
- Achieve Regional sales targets (Prepaid Revenue, Quality Prepaid Gross Connections, electronic Airtime Sales %, Retail Universe outlets, Devices and Digital revenues).
- Achieve savings on allocated Subscriber Acquisition Costs and promotion activities for the channel partner.
- Achieve sales expansion and retail penetration targets by identifying, appointing and monitoring distribution partners (distributors, recharge outlets, activation outlets, prepaid touch points) in new and existing areas.
- Prepare Channel & Distribution strategy
- Develop and grow MTN’s retail universe through franchisees and routes to market.
Qualifications:
- A Bachelor’s degree in Marketing, Business Administration, Commerce, or any other related field
- 3 years relevant work experience in sales and distribution in a telecom company or service industry
- At least 4-5 years’ experience in Retail/Channel Development, Business analysis, and product evaluation
- Prior experience in marketing analytics for telecommunications or FMCG is desirable
- Hands-on approach to work.
- Good knowledge of sales and retail industry trends and best practice retail.
General Manager – Artificial Intelligence Center of Excellence
Responsibilities:
- Define and drive the strategic vision, ensuring alignment with the organization’s broader digital transformation and business strategy
- Lead the design and implementation of enterprise AI infrastructure, ensuring scalability, security, and seamless integration with existing IT ecosystems
- Oversee AI program governance, ensuring AI initiatives adhere to regulatory requirements, ethical AI principles, and organizational compliance frameworks
- Ensure development of architecting scalable, high-performance AI platforms tailored to meet the unique requirements of MTN applications, such as customer service automation, predictive maintenance, network optimisation, and fraud detection in alignment with business objectives.
Qualifications:
- Bachelor’s degree in Computer Science, Data Science, Information Technology or a related field
- Relevant certifications in AI/ML, Cloud Architecture (preferred)
- 10+ years of experience in AI Strategy, deployment, and optimization, ideally within large-scale telecom environments
- Proven track record of leading AI strategy, governance, and execution at scale within large organisations
- Expertise in AI infrastructure, Solution Architecture, cloud platforms, and enterprise AI applications across industries
- Strong experience in AI governance, ethics, risk management, and compliance with regulatory standards
Senior Manager – Customer Success, DataCo
Responsibilities:
Define and execute a customer success strategy aligned with MTN’s external data monetisation mandate and also that maximises adoption and commercial outcomes from DataCo’s geospatial and behavioural analytics products.
• Partner with executive leadership to embed customer-centricity into MTN’s commercial growth model and align client engagement models with MTN’s broader organisational mandate of capturing external data monetisation opportunities.
• Act as advisor to client CxOs, influencing digital transformation and AI adoption, on embedding data products into their digital, AI, and growth strategies.
• Position MTN as a trusted leader in Africa’s data economy through thought leadership, partnerships, and advocacy.
Onboarding & Adoption
• Design and oversee world-class onboarding frameworks that accelerate time-to-value for clients adopting DataCo solutions and ensure early ROI.
Qualifications:
• 4-year degree in Business Administration, Data/Technology Management, or Digital Transformation
• MBA preferred
• Additional certifications in AI, Data Commercialization, Customer Success Leadership, or Innovation Management advantageous.• 5 – 8 years in Customer Success, Enterprise Account Management, or Strategy Consulting in data, SaaS, telco, or technology sectors.
• Proven track record of leading customer success strategies that delivered adoption, retention, ROI, and commercial growth at scale.
• Demonstrated ability to engage with senior stakeholders (Board/CxO level) and influence complex decision-making.
• Deep expertise in data monetisation, geospatial analytics, AI ecosystems, and digital transformation.
• Strong background in leading teams across multiple markets and cultural contexts.
Engineer – FTTH Service Assurance. Fixed Broadband
Responsibilities:
- Oversee FAT (Fibre Access Terminal) validation and extension, ensuring all terminals are accurately mapped, tagged, and linked to corresponding service orders in alignment with network planning and service delivery standards.
- Support FAT expansion initiatives by coordinating with planning and rollout teams to ensure adequate coverage and capacity for growing customer demand.
- Monitor and validate service orders to ensure they meet technical specifications, customer requirements, and SLA timelines.
- Coordinate with internal teams (e.g., Network Operations, Sales, Customer Management, and Service Fulfillment) to ensure timely activation of FTTH services and swift resolution of bottlenecks affecting service delivery.
- Escalate service delays, technical faults, or vendor non-compliance to relevant stakeholders for prompt resolution and follow-through.
Qualifications:
- Bachelor’s degree in Telecommunications Electrical/Electronics/Computer Engineering Project Management, or related field
- Certification in FTTH GPON, CFOT, Any Quality related Certification
- Fluent in English
- 3-7 years’ experience, which includes
- Minimum of 3 years’ experience in an area of specialisation, with experience in supervising others
- Experience working in a medium organisation and a multi-vendor network environment, preferably a telecommunications business environment.
Analyst – Financial Operations Supplier Management Finance
Responsibilities:
- Review all supplier invoices and GRNs for accuracy and compliance with set accounting standards.
- Prepare and analyze the aging of payable accounts.
- Ensure supporting documents and backup schedules meet audit and regulatory requirements.
- Provide the tax unit with a detailed analysis of disposed assets for capital gains tax purposes and deferred tax reversal.
- Process account payables and supplier invoices.
- Analyze vendor sub-ledgers.
- Compute withholding tax deductions on vendors’ payments.
- Analyze withholding tax (WHT) deductions for remittance.
Qualifications:
- First degree in any related discipline
- Fluent in English
- A professional accounting qualification (ACA, CPA,ACCA) would be an added advantage.
- 3–7 years’ experience in an area of specialization, with experience working with others.
- Experience working in a medium-sized organization.
- Experience in the core accounting function.
- Fixed asset accounting, fixed asset tracking, and general ledger experience is desirable.
Pro Tip for Applying to MTN Vacancies
When applying, reflect this understanding clearly in your application. Instead of listing responsibilities, explain outcomes. Show how your skills can support MTN’s current priorities, whether that is improving customer experience, scaling digital platforms, strengthening network quality, or driving revenue growth in competitive markets. Recruiters can easily spot candidates who understand the business versus those who are simply job hunting.
Also, be realistic about role alignment. Applying for positions that genuinely match your experience and career stage significantly improves your chances compared to applying indiscriminately across multiple roles.
If you are interested in building a career with MTN, the most reliable next step is to visit the official MTN careers page to view current openings, learn more about specific role requirements, and submit your application directly. Taking the time to apply thoughtfully and strategically can make all the difference in a competitive recruitment process.
