Main duties of the job

Process all referrals received into services.

Monitor shared administration email inboxes and action in a timely manner.

Answer telephone calls professionally, record accurate messages and update clinical information systems while maintaining confidentiality.

Schedule appointments based on clinical requirements.

Provide cover for other administrative support staff across the Talking Therapy division, as necessary.

Greet service users and visitors at reception when required.

Utilise various software programmes to produce, maintain and distribute clinical correspondence to service users.

Organise workload to meet all deadlines, ensuring completion of day-to-day tasks.

Demonstrate flexibility to adapt to changing priorities.

Education/qualifications

• Relevant level 2 competency-based qualification (such as RSA or NVQ) or equivalent experience in a similar environment
• Educated to GCSE level in English and Maths

• Relevant level 3 competency-based qualification (such as RSA or NVQ)
• IT related qualification
• Use of Electronic Patient Records

Experience

• Working in a busy office environment
• Working as part of a team
• Working in a confidential environment

• Use of office equipment
• Experience of working with public/service users

• Band 6 Physiotherapist

  Ministry of Defence (Defence Medical Services)

  Stanford on Soar LE12 5QW

• Main duties of the job

  You will be responsible for providing Physiotherapy rehabilitation to service personnel with complex clinical needs within the Force Generation Team.

  You will work autonomously and be accountable for their own professional actions and of those staff who they line manage.

  You will also provide full support to the Officer in Command (OiC) or Service Manager and Physiotherapy Professional Lead Advisor in the provision of a comprehensive, evidence based and professional Physiotherapy service within their clinical area.

• Qualifications

  • Degree in Physiotherapy plus additional specialist training or experience to post graduate diploma level or equivalent.
  • Health and Care Professions Council Registered (HCPC).
  • Registration with the Chartered Society of Physiotherapy (CSP).

Job responsibilities

Provide administrative support undertaking basic tasks on SystmOne, answering telephone calls, booking/cancelling patient appointments and answering queries.

Computer data entry/data allocation and collation; processing and recording information.

Filing and retrieving paperwork both manually and electronically.

Supporting the workforce team with collating compliance for all staff including clinical teams.

Support with the processing of invoices for Locums, providing the relevant information to the finance team.

Support the Clinical Services Team and Rota Workforce Team with general administrative tasks.

Qualifications

• Level 2 Maths and English or equivalent (GCSE Grade C or Grade 4 or above)
• Attention to detail
• Good numeracy, administrative and organisational skills
• Computer literate with experience using Excel and Word
• Excellent customer service skills
• Excellent telephony skills
• Understand and observe strict confidentiality
• Ability to meet targets and deadlines

Job responsibilities

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes

Role Responsibilities:-

You will be an Ambassador for Bionical Health, offering patient centric Nursing, tailored to the patients individual needs.

Provide safe nursing care adhering to the scope of service, facilitating a range of services in the home including but not limited to; Peritoneal Dialysis, technical equipment setup, IV medication administration, injection medication administration, phlebotomy and cannulation.

Accurately document all patient care and clinical information to enable real time data collection.

Build and maintain lasting relationships with patients, NHS stakeholders and other members of the team and support network.

Undertake clinical assessments of patients requirements.

Educate patients on how to self-medicate, store medication and report adverse events.

Ensure all mandatory training, professional regulations are maintained and up to date.

Qualifications

• Registered General Nurse with current NMC qualifications
• 2 years post-qualification experience
• Driving licence and flexibility to travel

• Community experience desirable
• Full Right to work in the UK without sponsorship

Job responsibilities

To understand the role in more details, please read the attached job description and person specification document.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs – GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Qualifications

• Care Certificate or willingness to work towards
• Mandatory updates and customer care courses
• Previous customer care experience and life skills.

• Previous NHS experience in an outpatient setting

• Regular attendee, able to work flexibly within working hours of department.

Main duties of the job

The postholder will be responsible for providing a confidential, professional and competent service to a team of highly skilled clinicians and the medical team. The postholder will undertake a wide range of administrative duties, including referral processing, analysing reports, general admin duties and other correspondence as required, whilst ensuring a high degree of accuracy in medical terminology and clinical details. Cover for other administrative staff across Urgent Care will be a requirement of the role.

Qualifications:

• Previous Administration experience within the NHS of 1+ year
• Text Typing experience
• Good communication skills
• Experience of Microsoft packages
• Knowledge of RIO
• Experience of Diary management

• Mental Health Experience
• Report Experience