The International NGO Safety Organisation (INSO) is a global non-profit that plays a pivotal role in the humanitarian aid ecosystem by providing safety and security support services to NGOs operating in high-risk and conflict-affected regions. Established in 2011 and headquartered in The Hague, Netherlands, INSO emerged out of the need for structured, shared safety services in volatile operational environments. It was initially developed in Afghanistan as a field-level safety coordination platform before evolving into a formal organisation with a global footprint.
Today, INSO operates as a neutral and independent entity, trusted by international NGOs, national civil society organisations, and local aid actors alike. The organization does not provide humanitarian aid directly. Instead, it functions as a backbone support system empowering humanitarian actors to safely deliver aid in some of the most dangerous parts of the world.
INSO provides free, field-level safety coordination and security advisory services to registered humanitarian organisations. These services are tailored to each operational context and are designed to help NGOs navigate the complex and often hostile environments in which they work.
INSO is currently recruiting for multiple roles across its country programs and headquarters.
Assistant Safety Advisor – Iraq (national staff only)
Main Duties and Responsibilities:
- Develop a diversified and consistent network of contacts at the communal and regional levels (population, local authorities, NGOs, UN, army, other national and international security bodies, law enforcement agencies, etc.).
- Develop, verify, and summarise safety and security information in a concise and actionable format. Enter the information into CHDC.
- Proactively ensure daily liaison with field monitors and submit requests for information by deadlines.
- Assist the SA and the Deputy in the preparation of relevant reports, area assessments, and other INSO products.
- Assist the SA and the Deputy in visualising and analysing data by using charts and mapping tools.
- Help to enhance INSO information collection capacity in the region.
- Act at short notice with due regard to developing events.
- Ensure strict compliance with INSO HR, financial and logistics procedures.
Required Qualifications and Skills:
- Significant experience in insecure/conflict-affected environments.
- Excellent knowledge of the region and understanding of geography, demography and conflict dynamics.
- Fluency in English, Arabic, and Kurdish, all written and spoken.
- Excellent computer skills and knowledge of Windows, Office, SharePoint, and mapping software/applications.
- Experience in the humanitarian and/or risk management and/or humanitarian access sectors.
- A good understanding of NGO approaches to security.
- A proven ability to develop and maintain working relationships with partners.
- University degree (Bachelor) in social sciences, humanitarian affairs, security or a related field, or a relevant practical experience.
- Ability to periodically travel to other destinations in the region and beyond.
GIS Officer – South Sudan (national staff only)
Main Duties and Responsibilities:
- Identify and assess mapping needs with the Information Management Team.
- Access, clean, and structure data for mapping and analysis.
- Develop and maintain static and web-based security maps (e.g. incident, area of influence, risk maps).
- Support INSO field missions by providing mapping and GIS data.
- Collaborate closely with the information team to maintain up-to-date GIS content linked to INSO’s Incident Database.
- Contribute to visual content creation (graphics, flowcharts, mind maps).
- Assist with CHDC updates and the distribution of INSO services.
Required Qualifications and Skills:
- Minimum 2 years of relevant experience (preferably with an NGO).
- Proficiency in ArcGIS, QGIS, and Microsoft Office.
- Strong English communication skills (written and spoken).
- Bachelor’s degree in GIS, Geography, Mapping, Information Systems, Computer Sciences or a related field.
Country Administration Manager – Haiti
Responsibilities:
- Manage day-to-day financial operations, ensuring accurate recordkeeping, reconciliation and monthly closure.
- Develop and monitor budgets, forecasts and financial reports in coordination with HQ.
- Oversee cash flow, compliance with donor requirements and lead audit preparedness
- Ensure compliance with INSO’s staff regulations and national labour laws.
- Lead national staff recruitment and onboarding.
- Maintain accurate HR records in HRIS systems and manage payroll, taxes and national staff insurance.
- Ensure legal registration, timely reporting, and compliance with national laws.
- Coordinate visas, work permits and residency for international staff.
- Manage relationships with legal advisors and implement audit recommendations.
- Oversee office and guesthouse operations, utilities and maintenance.
- Maintain an updated asset register; manage vehicle servicing, documentation, and fuel usage tracking.
- Ensure compliance with procurement policies and donor regulations.
- Conduct supplier vetting and market surveys and manage contracts with vendors and landlords.
Requirements:
- Minimum 5 years of progressive professional experience in managing supporting services: HR, finance, logistics, facilities and procurement.
- Proficient use of MS Office suite and financial and HR database management.
- Fluent in French; strong working knowledge in English.
- Experience working in an international NGO or similar environment.
- General knowledge of donor regulations.
- Ability to travel to Haiti via the USA, Canada or the Schengen area with an existing visa or visa-free.
Information Manager – CAR
Main Duties and Responsibilities:
- Supervise and support information unit staff.
- Provide technical training and recruit the team.
- Maintain data security practices and confidentiality.
- Advise the country program on best practices in cybersecurity and information management.
- Be the focal point of CHDC and understand the methodology with expert knowledge of the platform.
- Ensure that information recorded is correctly categorised, promptly updated, and properly accessed.
- Monitor, assess, and continuously improve the accuracy and precision of data collected.
- Provide CHDC training and inductions to staff.
- Be the focal point of IPP and understand the registration process.
Requirements:
- 3 or more years of experience in data management and visualisation in a similar humanitarian organization and context
- Experience with Power BI and DAX, or similar BI software (such as Tableau)
- Knowledge of database management using SQL
- Knowledge in scripting languages such as Python or R
- Knowledge and understanding of theories, concepts and approaches relevant to GIS and the management of information in crises contexts
- Fluency in French and good working knowledge of English
- Staff management experience
- Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field
- High standards of confidentiality, integrity, and conflict-of-interest awareness, with a self-motivated and adaptable mindset.
Grants Officer – HQ, The Hague
Major Responsibilities:
- Supervise the portfolio of allocated countries and support country offices in developing donor proposals, ensuring alignment with organizational goals and donor requirements.
- Review and provide feedback on donor submissions (proposals, modifications, reporting) to ensure compliance with donor regulations and INSO standards.
- Oversee the timely and accurate submission of donor reports, coordinating with country offices to gather necessary information and data.
- Contribute to regular monthly grant and BvA reviews with INSO country offices in coordination with the Regional Directors and Regional Controllers.
- Coordinate with Regional Directors, Regional Controller and the Country Office team to monitor donor deadlines and funding pipelines to ensure timely submissions.
- Ensure proper archiving of grant documents both at the HQ and country-office levels; maintain the workflows in the grant management system.
Requirements:
- 3+ years’ experience in grant management
- Comprehensive experience with institutional donors (DG ECHO, FCDO, SDC, Sida, GFFO, etc.)
- Fluent in English and French with excellent reading, writing, and speaking skills;
- Experience in proposal development and reporting for institutional donors
- Excellent command of MS Office applications
- Must have the right to live and work in the Netherlands
- Master’s degree in political science, international relations, or a relevant social sciences discipline.
MEAL Manager- HQ, The Hague
Key Responsibilities:
- Operationalize the global Impact Framework, including implementing and adopting indicators at the field level.
- Finalize the global MEAL Plan, including data collection, calculation methodologies and tool development.
- Develop the framework for a centralized MEAL database across the organization, in collaboration with the headquarters teams, as well as country Information Managers
- Collaborating with the Program Team to articulate the tools and guidelines required to establish high quality standards, ensure harmonization, and develop tools for outcome collection
- Lead the training and orientation of relevant personnel in INSO’s MEAL framework and approaches, including data collection, analysis and storytelling.
- Document the minimum learning standards, competency frameworks and good practices in MEAL
- Serve as organization-wide technical referent for MEAL, supporting integration into programming and identifying development opportunities.
- Develop an internal learning framework, from collection to visualization, to demonstrate INSO’s impact and lessons learned.
Qualifications:
- 7+ years of experience designing and implementing Monitoring, Evaluation, Accountability and Learning systems for emergency, early recovery and/or development projects.
- 3+ years of senior management experience at HQ level or in large field projects (leading technical teams, designing MEAL strategies and systems in complex organizations or projects)
- Experience designing and implementing MEAL systems for donor-funded programs such as DG ECHO, USAID, FCDO, SDC, SIDA, German MFA, etc.
- Demonstrable understanding of implementing results-based monitoring, evaluation and learning systems, results frameworks and theory of change methodology in NGO projects.
- Experience in capacity building for MEAL Framework, Evaluation, Outcome Harvesting
