Flutterwave is one of Africa’s most prominent fintech companies, founded in 2016, with its headquarters in Lagos, Nigeria. It was established with a vision to simplify payments for businesses across Africa and bridge the gap between local and global commerce. Over the years, Flutterwave has grown from a payments startup into a major payments infrastructure company enabling merchants, financial institutions, and individuals to transact more quickly, reliably, and across borders.
- By 2024–2025, the company had achieved several impressive milestones including:
It processed over 630 million transactions valued at about US$31 billion in 2024.
- It supports operations in 35+ countries, and handles payments in more than 150 currencies, enabling businesses to receive payments from new geographic locations.
The mission of Flutterwave is to make payments “frictionless” across Africa and between Africa and the world — to let businesses grow unimpeded by barriers, currencies, geography or technological constraints. Implicit in this mission is supporting financial inclusion and helping e-commerce, SMEs, remittances, global trade, and diaspora flows. As Flutterwave expands into more markets and opens more regulatory licenses, it needs talent in risk, compliance, engineering, product, operations, finance, etc., to scale responsibly.
Here are some open roles at Flutterwave:
Manager, IT Audit
Responsibilities:
- Contribute to the development and implementation of the organization’s Information systems’ audit, and cybersecurity audit strategy.
- Facilitate planning and execution of IT, security, system implementations, and data privacy audits while maintaining independence and adhering to industry standards.
- Assess the effectiveness of the organization’s information systems and cybersecurity controls and recommend improvements.
- Conduct IT risk assessments to identify and evaluate potential threats and vulnerabilities.
- Manage timelines for audits/projects, identify and assess issues, develop audit reports, and review supporting documentation according to departmental standards.
- Identify key IT, security, and data privacy risks and contribute to the development of the annual IT Internal audit plan.
- Provide technical and operational assistance to business areas for IT control development and documentation, leveraging data analytics for effective audits.
- Serve as the departmental IT subject matter expert and enhance internal knowledge of IT controls and auditing concepts.
- Develop and implement audit methodologies and practices tailored to the organization’s risk profile and industry standards.
- Collaborate with the IT department to ensure compliance with cybersecurity policies, standards, and regulations.
- Coordinate with external auditors and regulators during audits and assessments.
- Perform other duties as assigned or requested.
Required Competency And Skill
- Bachelor’s degree in Information Systems, Information Security, or a related field.
- 7-9 years experience in IS auditing, Information security or related fields.
- A comprehensive understanding of the Global Internal Audit Standards (IIA), leading IS audit practices and standards, (E.g., ISO 27001, NIST, GDPR, ISAE, PCAOB, ISA, GAGAS), as well as Information Security Management System (ISMS) standards.
- IT risk-based internal audit experience with excellent knowledge of internal control concepts and auditing techniques (ITGC & ITAC).
- Fintech and Big 4 experience is a plus.
- At a minimum have a Certified Information System Auditor (CISA) designation or other relevant professional education, certifications, and credentials (E.g., CIA, CISM or CPA).
- Proven experience in planning and executing ISMS audits and assessments, managing and supervising audit teams.
- Strong knowledge of the IT risk management, control, governance and business processes within the fintech industry.
- Knowledge of internal audit functions, especially in information technology and data security.
- Extensive knowledge of IT audit standards, frameworks, and methodologies, including COBIT, ISO 27001, 20000, 22301, 27032 and NIST.
- Proficient in conducting IT audits across various domains such as IT general controls, application controls, cybersecurity, cloud security, and data privacy.
Manager, Enhanced Due Diligence & Investigations
Responsibilities:
- Execute Flutterwave’s Know Your Customer related policies and procedures, including the implementation of enhanced due diligence reviews for both business and consumer customers. Ensure compliance with all policies and procedures relating to customer due diligence as well as regulatory requirements.
- Review customer profiles completed by EDD associates to ensure completeness and accuracy of the due diligence within the customer profile. Return the application/customer profile to the EDD associate if additional research or analysis is required. Ensure customer risk ratings are updated in accordance with procedures.
- Draft recommended action to the Head of Financial Crime and Local Country compliance officers if the customer exceeds the company’s risk appetite. Ensure recommendations clearly articulate the rationale and risk to the organization such that the business can make an informed decision.
- Escalate any potentially suspicious activity identified to the AML Monitoring and Reporting Manager.
- Understand red flags and Flutterwave policy and procedures to understand if a customer poses undue risk to the company, such as engaging in an unsupported line of business.
- Recommend strategies, systems, vendors, and research techniques to enhance the effectiveness and efficiency of the EDD process or enhancing the customer experience.
- Demonstrate expertise and proficiency in the execution of procedures, conduct quality control on associates’ work product, and provide clear and direct feedback to team members to improve quality.
- Oversee quality control for new hires and quality assurance reviews for experienced hires to continually monitor for quality output of the team, including proper collection and evaluation of customer documentation to assess potential risks.
Required Competency And Skill
- Bachelor’s degree in Financial Management or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
- Minimum seven (7) years of experience in a similar role, preferably in the payment industry. Specific experience with Know Your Customer programs or conducting EDD a must.
- Strong understanding of the legal, corporate governance, and regulatory environment related to KYC/Customer Due Diligence requirements and jurisdiction specific regulations.
- Ability to detect and mitigate red flags for potential financial crime, including money laundering, terrorism financing activities, proliferation financing, and fraud as it appears in customer profiles and associated transactional activity.
- Experience with customer due diligence tools used for identity verification and external research.
- Strong problem-solving skills and the ability to make sound decisions.
- Ability to work effectively and drive results in a fast-paced environment with exceptional attention to detail.
- Proficiency in English required, with additional proficiency in French preferred.
- Proficiency in Microsoft Excel.
- Effective oral and written communication skills, including ability to develop clear and direct recommendations.
- Strong leadership and time management skills, including ability to provide direct feedback, setting clear performance expectations.
- Ability to manage and prioritize several tasks simultaneously and autonomously.
Preferred Qualifications:
- CAMS certification.
- Proficiency in French.
Associate, Fraud & Risk Monitoring
Responsibilities:
- Daily reviews and investigation of alerts to determine if there is a potential suspicious transaction involved. In addition, assess if there is anything else unusual about a transaction, particularly based on experience of previous transactions
- Lead efforts to mitigate Flutterwave’s exposure to defaults by conducting thorough investigations into potentially fraudulent transactions or brand-related violations flagged by internal systems.
- Monitor and carry out comprehensive chargebacks monitoring daily across risk monitoring tools, transaction data to ensure no suspicious incident goes unnoticed and/or unactioned
- Monitor Merchant transactions and accounts for fraudulent activities including identity theft, account take over, friendly fraud, and other identified risks
- Monitoring of merchants with chargeback and recurring chargeback above set thresholds to ensure chargebacks exposure are below scheme thresholds as captured in the chargeback dashboard and other monitoring tools
- Perform daily reviews web crawling published alerts to identify merchants violating BRAM/GBPP, transaction processing rules, and other card scheme rules.
- Effectively communicate with appropriate authorities to resolve fraud/brand risks concerns.
- Collaborates with internal stakeholders such as Compliance, Account Management, Products, KYC and CX etc, to achieve effective Fraud/Brand performance monitoring
Required Competency And Skill
- Minimum of 3–4 years of experience in fraud and risk management, including transaction monitoring, fraud investigation, or chargeback representation, with at least 2 years specifically focused on transaction monitoring or fraud investigations.
- Knowledge of card processing, payment fraud prevention/detection techniques, and brand risk management
- Detail oriented with excellent research, organizational, and problem-solving skills
- Ability to explain complex issues and present technical information clearly
- Excellent organizational, communication, presentation, and interpersonal skills
- Technical proficiency in Microsoft Word, Excel, and PowerPoint
- Strong analytical and problem -solving skills
- Good customer service skills to include diffusing upset customers.
- Creative problem solving skills
- Ability to use SQL and other analytical tools will be an added advantage.
Pro Tip
When applying to Flutterwave, do your homework deeply — not just on the job role but also on the specific product line, market, or regulatory environment tied to it. For instance: if the role is in remittances (Send App) or cross-border payments, learn about the recent licensing developments, compliance challenges in different countries, foreign exchange regulations, customer pain points in diaspora remittances. Tailor your application to show not only that you can do the role, but that you understand the landscape Flutterwave is operating in, the operational constraints, and the growth opportunities. Mention how you might help reduce risk, improve reliability, or optimize cost, because those are real priorities for them currently.
Also, if you come from a region or country where Flutterwave has just expanded (or is expanding), highlight your local insights. Knowing things like local payment rails, preferred payment methods, or cultural expectations can give you an edge.
Flutterwave is at a critical growth and transformation stage: scaling globally, expanding regulatory footprint, building more robust infrastructure, and pushing toward profitability. For ambitious professionals who want to work where technology meets real economic impact, there are tremendous opportunities here.
If you are considering a role in fintech, payments, compliance, engineering, product, etc., keep a close eye on Flutterwave’s Careers page,new roles are likely to open up in your preferred locations. Even if there isn’t one today, checking regularly, preparing with the insights above, and positioning yourself will ensure you are ready when the opportunity comes.
