Federal Express, widely known as FedEx, is one of the most recognised logistics and courier delivery companies in the world. Founded in 1971 in Little Rock, Arkansas, and now headquartered in Memphis, Tennessee, FedEx has built a global reputation for speed, reliability, and innovation in the logistics industry.
The company operates in over 220 countries and territories, serving millions of customers every day through express delivery, e-commerce, freight, and business logistics solutions. With over 500,000 employees worldwide, FedEx has become a major player in the global economy — helping businesses move products, documents, and critical supplies efficiently across continents.
Over the years, FedEx has earned numerous recognitions, including being ranked among Fortune’s “World’s Most Admired Companies” and Forbes’ lists of best employers for diversity and innovation. Beyond logistics, FedEx also invests in technology, sustainability, and community development initiatives, maintaining its image as a company that blends purpose with performance.
Here are some career opportunities/vacancies at FedEx, spanning logistics, IT, customer service, and operations. There’s room for both entry-level and experienced professionals.
Retail Customer Service Associate
GENERAL DUTIES:
- Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
- Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
- Ensures confidentiality of customer data and careful handling of documents, media, and packages
- Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
- Performs multiple tasks at the same time
- Looks for opportunities to improve knowledge and skills within the retail Store
REQUIREMENTS:
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Director, E-Commerce Fulfillment Sales
GENERAL DUTIES:
- Partner with customers and our fulfillment center execution teams to develop and execute sales strategies that are consistent with the organization’s commercial strategy.
- Manages relationships across the organization to ensure contractual performance requirements are achieved.
- Providing leadership and direction for the organization’s overall revenue, business mix and sales strategy, and sales management to ensure a culture of high performance and success.
- Assessing the existing sales approach to ensure standards, processes and solution-selling methodologies are in place to serve existing and new potential customers most effectively.
REQUIREMENTS:
- BA/BS degree in Marketing, Sales or other related operations discipline is strongly preferred. Alternatively, military rank at O5. Additional job-related certifications preferred.
- A minimum of ten (10) years of proven e-commerce fulfillment sales experience including at least 5 in a leadership capacity.
- Extensive experience with e-commerce customers and supply chains.
- Proven sales leadership with a demonstrated track record of performance and budget achievements
- Demonstrated ability to develop, maintain and grow customer relationships.
- Outstanding interpersonal skills and the ability to relate both up and down the client’s table of organization.
Engineer Specialist
GENERAL DUTIES:
- Ensures that operating plans comply with safety and legal standards
- Participates in special staff support projects
- Prepares management information systems to aid in the control and development of district, region, and corporate goals.
- Involves maintaining communication between operations and corporate departments
- Provides technical expertise relating to facility requests, including lease termination, new location, five-year planning, equipment justification, layout, vehicle planning, and cost justification.
REQUIREMENTS:
Bachelor’s degree in computer science, math, or a related quantitative discipline required.
Related experience may offset degree requirements and related education/degree may offset experience requirements.
Three (3) years of experience in information analysis, systems analysis/implementation, and project management.
Strong analytical skills for operational analysis to determine productivity, budgeting, equipment, planning, etc.
Financial Analyst (Remote)
GENERAL DUTIES:
Compiles, analyses, and evaluates financial data and distributes reports and supporting information on topics such as monthly operational performance, productivity, staffing trends, variances, cash management, revenue, expenses, and capital.
Presents information to management. Prepares and inputs financial activity into the general ledger and other financial systems, including standard monthly entries and monthly close.
Ensures accuracy of financial information and maintains supporting work papers. Performs work related to journal entries, ledger maintenance, reconciliations, eliminations, financial statements, tax, capital, leases, asset management, A/P, audits, testing, and other areas as assigned.
REQUIREMENTS:
Bachelor’s degree or equivalent in finance, accounting, business or a related quantitative/analytical discipline. MBA or CPA preferred.
Two (2) years professional experience in financial analysis, financial planning, reporting, business consulting, project management, information systems, accounting, audit, or operational analysis. Self-motivated, independent and strong attention to accuracy and detail required.
Must have strong analytical, interpersonal, financial and computer skills.
Seasonal Package Handler (Warehouse like)
GENERAL DUTIES:
- Fast-paced and physical warehouse
- Warehouse duties include loading, unloading, and sorting of packages of various sizes.
- Part-time Federal Express Corporation (FEC) employees work one shift a day
Account Manager- LTL/Freight
GENERAL DUTIES:
Develops new business by identifying potential new customers and growing revenue, conducting background research on potential customers, analyzing customer needs, and developing and implementing LTL solutions
• Maintains existing business by developing an understanding of the customer’s business and supply chain through research, customer interaction and collaboration with other key sales and sales support contacts
• Coordinates and collaborates with other internal teams, such as sales counterparts, operational teams and other internal partners to provide a seamless and outstanding customer experience and holistic view of the customer’s needs
• Manage and execute key success factors to meet quarterly goals
• Leverages new and existing technology tools such as internal systems, mobile devices and Microsoft Office suite
REQUIREMENTS:
Bachelor’s Degree or two (2) years of business-to-business sales experience.
Two (2) years of business-to-business sales experience (LTL preferred) or two (2) years of FedEx business-to-business sales experience required.
- Experience in transportation or Less Than Truckload (LTL) experience preferred
- Experience with Microsoft Office (Outlook, PowerPoint, Excel, Teams), Salesforce
- Demonstrates initiative, organizational skills, discipline and adaptability while working in a team environment
Maintenance Technician III
REQUIREMENTS:
- High School Diploma or GED required
- Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related area preferred.
- Four (4) years experience in Industrial Maintenance with proficiency in knowledge and demonstrated skills in mechanical power transmission, electrical and working knowledge of PLC/Controls and welding/fabrication skills through job experience, related military experience and/or related education required.
- Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience
- Ability to follow procedures as directed by work orders or high-level technicians/management
- Ability to interpret electrical or mechanical schematics, manufacturer’s manuals and engineering specifications to troubleshoot, diagnose and repair system faults and failures or determine escalation
- Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
- Ability to solve mechanical or electrical problems, which may include understanding of engineering formulas
Brokerage Sr Operations Advisor
GENERAL DUTIES:
To recommend, implement and ensure policies and procedures for uniform compliance with processing of this account at all clearance locations.
Monitor and control operational activities ensuring consistent and uniform processing by developing reports and reporting methods, writing procedures and resolving customer and technical issues.
Initiate and responds to executives, managers and senior advisors on issues regarding all aspects of T&B customer partnerships, including contractual agreements, customer requirements, services offered and quality assurance.
REQUIREMENTS:
College business degree or equivalent business experience.
Individual customs broker’s license.
Five year’s experience in the field/industry required.
Strong interpersonal skills to develop and maintain effective relationships with customers, government agencies, staff and management.
Comprehensive knowledge of U.S. Customs and other federal agency laws, regulations and procedures governing the customs brokerage industry.
Strong organizational and writing skills to develop and maintain corporate policies and procedures.
PH – Switcher CDL FT-3
REQUIREMENTS:
Minimum Education
None required
Minimum Experience
No experience required; six (6) months of experience as a package handler or switching/CDL operator experience preferred.
Knowledge Skills and Abilities
• Must have a valid driver’s license and maintain a Department of Transportation (DOT) file.
• Commercial Driver’s License (CDL – Class A) to operate in interstate commerce is required
• Ability to understand and follow instruction regarding work duties and safety methods.
• Ability to discern numbers and information in order to sort packages correctly.
Pro Tips for Getting Hired at FedEx
Show a Strong Work Ethic and Reliability
Highlight Safety Awareness and Teamwork
Understand the FedEx Culture: The company’s “People-Service-Profit” philosophy is key to its success. Learn about it and reflect how your personal values align with their focus on service excellence, respect, and innovation.
Working at FedEx is about being part of a system that keeps global trade, healthcare, and businesses running. From small parcels to life-saving medical supplies, FedEx employees play a role in connecting people and powering economies.
For those seeking stability, career growth, and a culture of excellence, FedEx remains one of the most reputable employers worldwide. Visit FedEx official Career Page to apply for roles that suit you.
